AI Dispatcher forHome Services.
Alice answers your phones, collects photos of the problem, triages the urgency, sells maintenance plans, and drops a clean job onto your Jobber dispatch board—before you even roll a truck.
- Collects photos for visual triage while you're on another job
- Suggests natural add-ons like tune-ups, inspections, filters, and plans
- Creates Jobber-ready summaries with address, issue, urgency, photos, and next step
“My AC stopped cooling and there's water pooling under it…”
“I can help. I'll text you a link — snap a photo of the unit so I can check it for you.”
Alice has completely transformed how we handle calls. We went from missing 40% of leads tocapturing every single one. It paid for itself in the first week.
Every missed call costs you$200+ on average.
You're under a house, in an attic, or talking to a customer when your phone rings. It's a hot lead with a broken AC or a burst pipe—but you can't answer. By the time you call back, they've already booked the next contractor on Google.
Answering from the Attic
Your focus is destroyed
- Can't answer while turning a wrench
- Interruptions slow down jobs
- Leads to burnout
The Voicemail Blackhole
Emergencies don't wait for a beep
- Homeowners with a leak won't leave a message
- Leads go cold in minutes
- Competitors answer first
Clueless Call Centers
$2-4/minute for bad service
- Script readers who don't know a condenser from a coil
- Frustrates your customers
- Inconsistent quality
Your AI dispatcher thatactually knows the trades.
Alice isn't just an answering machine. She speaks naturally, asks the same diagnostic questions your best dispatcher would, collects site photos, and turns every call into a ready-to-work job summary.
She reads the roombefore transferring the call.
Alice combines sentiment analysis and urgency detection to decide exactly how—and when—to transfer a call. If it's a flooded basement, she flags it as an emergency. If it's a routine quote, she books it.
Real-time Analysis
Alice listens for more than just words. She analyzes tone, cadence, and keywords to build a live profile of the caller.
Warm Transfers
For high-value or complex calls, Alice introduces the caller to you before connecting.
"Hi Mark, I have Mrs. Davis on the line. She's asking about the premium package..."
Soft Transfers
Seamlessly route standard inquiries to the right department without interruption.
See the workbefore you arrive.
Mid-call, Alice texts the homeowner a link so they can snap the leak, panel, or unit. She analyzes the photo in real time, flags the urgency, and drops it on your Jobber dispatch board — so you've seen the job before a truck ever rolls.
Real-time photo triage
Alice reads the photo while she's still on the call and tells you exactly what the job is.
Spots the emergencies
Flags active leaks, electrical hazards, and no-heat calls from visual cues so urgent jobs jump the queue.
Straight to your dispatch board
Photo, AI insight, and call notes all land on the Jobber job — ready for your team to assign.
“I see a significant water leak from the P-trap assembly. There is visible water damage to the cabinet base.”
Called 3 times in the last 6 months.
AC Tune-up (June 12th)
“Mention his dog Buster”
“Hi Mike! Great to hear from you again. Hope Buster is doing well! Are you calling about your AC unit?”
Alice rememberseveryone.
She doesn't just answer phones; she builds relationships. Alice recognizes returning customers instantly, greeting them by name and picking up right where you left off.
Instant Recognition
Identifies callers by number before the first ring, pulling up their entire history.
Contextual Memory
Remembers past service requests, specific preferences, and personal details.
Hyper-Personalized
Every conversation feels warm and familiar, tailored specifically to that customer.
All the tools to answer every call.None of the complexity.
Alice comes packed with features that make managing calls effortless.
Jobber-Ready Intake
Alice captures homeowner details, issue descriptions, photos, urgency, and recommended next steps so your team can create cleaner Jobber jobs.
Spam Filtering
Alice screens robocalls and spam automatically. Only real leads get through.
Smart Routing
Complex questions? Alice transfers to the right team member instantly.
Bilingual Support
Alice speaks English and Spanish fluently. Serve your entire customer base in their preferred language.
Custom Greeting
Personalize how Alice introduces herself and your business on every call.
Call Transcripts
Every conversation transcribed and searchable. Never miss a detail.
Transactional SMS
Text photo upload links, estimate forms, payment links, directions, and follow-up details when callers request them.
Lead Qualifying
Alice asks your custom questions and scores leads so you know who to call back first.
Smart Upselling
Alice naturally suggests upgrades, add-ons, or promotions only when the moment is right.
Visual Intelligence
Alice receives and analyzes site photos or project specs sent via text. She identifies scope, urgency, and specific project details to brief you before you even pick up the phone.
Turn every service call intoa maintenance plan.
Alice finds the natural moment in the conversation to suggest tune-ups, filter replacements, or maintenance agreements—without ever sounding pushy.
"I need someone to look at my AC, it's blowing warm air."
"I've logged that request and we can get a tech out today. By the way, many of our customers save 20% on repairs with our annual cooling maintenance plan. Would you like me to add that to your notes?"
"Oh, that sounds great—yes, let's do the annual plan!"
Built for callsthat become truck rolls.
Alice is focused on home service teams: HVAC, plumbing, electrical, roofing, restoration, landscaping, pest control, locksmiths, and contractors.
Explore Home ServicesBuilt around the momentsyour dispatcher handles daily.
Use Alice for intake, triage, overflow, after-hours calls, and job summaries that are ready for your field service workflow.
AI Dispatcher
Natural phone conversations that qualify homeowners, collect context, and prepare clean job summaries.
24/7 Intake
Capture urgent calls after hours, on weekends, and during peak seasons without adding office staff.
After-Hours Dispatch
Triage emergency calls after your office closes and flag the jobs that need immediate attention.
Visual Triage
Collect photos of leaks, equipment, panels, damage, access issues, and visible scope before the visit.
Bilingual Intake
Answer English and Spanish calls so more homeowners can explain the issue clearly.
Auto-Upsells
Recommend relevant maintenance plans, tune-ups, inspections, filters, and add-ons during intake.
Three steps tonever miss a call.
Train
Share your website—Alice learns your business instantly
Connect
Forward your existing number to Alice in under 5 minutes
Launch
Start answering calls 24/7 and get notified for every lead
Hear Alice in action
Listen to a real conversation between Alice and a customer describing an HVAC issue.
Turn phone calls intoclean Jobber jobs.
Alice collects the details your dispatcher needs: service type, urgency, address, photos, customer history, and add-on opportunities before the job reaches your team.
Built around home service workflows
Recognizes repeat callers
Alice can account for returning customers and capture context that helps your office avoid asking the same questions twice.
Collects photos for visual triage
Customers can send photos of equipment, leaks, panels, roof damage, or access issues so your team has useful context early.
Surfaces add-on opportunities
Alice can recommend relevant tune-ups, inspections, maintenance plans, filters, surge protection, and other service add-ons during intake.
Alice is Preparing Dispatch Notes
Recent Intake
No-cool call, unit photo received, maintenance plan eligible.
Photo shows active leak under sink. Shutoff instructions sent.
Surge protection prompt accepted during panel upgrade intake.
Start with intake, scale into dispatch
Start with a free trial. Upgrade only when AliceCalls is clearly driving value for your team.
Contractor
Perfect for owner-operators and small contractor shops.
What's included
- Unlimited minutes
- 24/7 availability
- Message taking
- Custom questions
- Custom qualifying questions
- Recognizes repeat callers
- Bilingual agent
- Customer sentiment analysis
- SMS + email notifications
- SMS call summaries
- Spam filter
- Unlimited team members
- Dedicated phone number
- Call recordings & transcripts
Crew
For growing home service teams that need Alice to take action.
Everything in Contractor, plus:
- Superior noise reduction
- Advanced call summaries
- Call transfers
- Custom transfer scenarios
- Jobber-ready job summaries
- Photo intake links
- Dispatch notes for technicians
- Customer SMS reminders
- Text-a-link scenarios
Business
For established service businesses that want visual triage, Jobber workflows, and revenue expansion.
Everything in Crew, plus:
- Smart Upselling
- Jobber CRM
- AI Image Analysis
- 2,000 Premium Minutes (Sub-1s Latency)$0.25 / additional premium minute
- Priority support
- Dedicated account manager
Everything you need. Standard.
Every AliceCalls plan includes the call intake foundation home service teams need. No hidden setup fees.
Intelligence
- Alice AI trained on your business
- Custom greeting & FAQ answers
- Recognizes repeat callers
- Customer sentiment analysis
- Bilingual agent
Coverage
- Unlimited minutes included
- 24/7 availability, multiple calls at once
- Dedicated business phone number
- Spam filter
- Message taking
Platform
- Call summaries, transcripts & recordings
- Email and text notifications
- Unlimited team members
- Enterprise-grade security
Questions? Answers.
How long does it take to go live?
Most businesses are live within 10 minutes. Just connect your number, share your website, and Alice starts answering.
Will callers know it's AI?
You control how Alice introduces herself. Callers focus on getting help, sending context, and getting the right next step.
Can Alice transfer calls?
Yes. Set rules for when to transfer, take messages, or send notifications. You stay in control.
What about call recording compliance?
Alice can read recording disclaimers and you configure retention policies to match your industry requirements.
Is there a contract?
No contracts. Month-to-month billing. Cancel anytime with no fees or hassle.
What if Alice can't answer a question?
She'll politely take a message and notify you immediately. You can also set up automatic transfers for complex inquiries.
Still have questions?
Contact SupportWe use Alice too.Give her a call.
This isn't a recording or a chatbot. It's Alice, our AI dispatcher, handling real calls. Experience what homeowners hear before you point your line to Alice.
Your call may be recorded for quality assurance and training purposes.
Stop losing truck rolls.Start dispatching smarter.
Give homeowners an instant answer, collect visual context, and send your team cleaner job details before the visit.